Wellington, FL • A division of Avakata Agency(561) 206-2484•hello@avakata.agency
Palm BeachFRONT DESK CO.A division of Avakata Agency

Legal

Terms of Service

Palm Beach Front Desk Co. — A division of Avakata Agency LLC, Wellington, FL. Last updated: October 12, 2026.

Services & prices (published)

ServicePriceTerms
Rescue Install$197 one-timeDue at booking
GBP Rescue — Diagnostic$297 one-timeDue at booking
GBP Rescue — Done-for-you$497 one-timeDue at booking
Front Desk Care$129/moMonth-to-month, cancel anytime effective end of paid period
Review Rescue add-on$249 one-timeOptional

Payment via secure Stripe checkout. No hidden per-minute/per-call fees on Care text-back within fair use; any overage, if ever introduced, will be disclosed in writing first.

Honest limitations — no guarantees

We do not guarantee: (a) Google Business Profile reinstatement or review outcome — Google decides; (b) AI/ChatGPT/Google AI recommendation, ranking, or citation — we provide crawlability, structured data, and measured prompt testing only; Google stated (June 2026) that llms.txt is ignored for Search ranking; (c) review removal — only policy-violating content may be reported, and Google decides; (d) LSA billing/refund outcomes; (e) booked-job or revenue outcomes. Our guarantee is limited to shipping the described work product in the stated window and monthly dollar reporting for Care.

TCPA / SMS consent

By submitting an intake form you consent to be contacted by phone, text, and email about your request. Message and data rates may apply; frequency varies by service. Reply STOP to opt out of texts, HELP for help. Missed-call text-back for client customers is sent in reply to that customer's inbound call to the client; marketing follow-ups require the client's documented consent basis. Clients are responsible for the legality of their customer lists and consent records; we provide STOP handling and A2P 10DLC registration guidance.

AI disclosure & recording

Automated messages identify as the relevant business's assistant. AI voice, if enabled in Phase 2, will disclose AI identity and recording at call start. Florida requires two-party consent to record; clients must not disable disclosures. We may pause voice/text flows that create legal or trust risk.

Client responsibilities

Provide accurate GBP/website access (manager access, not password sharing where avoidable), truthful business documents for GBP appeals, and a monitored calendar/inbox for bookings. Do not create duplicate GBP profiles during an appeal. Hacked-site work, if offered as an add-on, is best-effort with no reinfection guarantee.

Cancellation & refunds

Care is month-to-month; cancel anytime, effective at period end, with no early-termination fee. One-time installs: if we miss the stated ship window and cannot cure within 2 business days, you may request a refund of that install fee. Completed GBP filings are non-refundable once submitted to Google (the work is the filing), regardless of Google's decision — stated before payment.

Liability & governing law

To the maximum extent permitted by Florida law, liability is limited to amounts paid for the affected service in the prior 3 months. These terms are governed by Florida law (Palm Beach County). Questions: hello@avakata.agency · (561) 206-2484.